Steps

1. Interview/Questionnaire
We start off with a questionnaire and telephone interview where we learn some of the basics of the practice and billing environment.  The more information the client can tell us the better; it is an interactive process.

2. Review of Software Systems
A lot can be learned by examining the billing platform and electronic health record. We spend one to two days reviewing these systems in preparation for our onsite visit.

3. Onsite Workflow Observation
Depending on the size and scale or the operation an onsite visit can take between 1 to 5 days.  During this time we sit down with internal staff to learn their roles and functions as well as to observe workflow in real-time.  We strive to make any potential transitions as seamless as possible.  Meeting and making a personal connection with onsite staff is very important. 

4. Summary Report
In the week following the onsite visit we review and process all of the information collected.  There may be a few more questions but we will likely have a strong basis for which we will be able to make concrete recommendations.  A report will be prepared and presented.

5. Plan Development
The report will provide a balanced and documented review of the client's work environment and will propose recommendations for the best path forward.
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6. Plan Implementation
​Once a plan is decided upon our team gets to work putting it into action.  Whether the decision is to start with one service, or multiple services, we aim to make any and all transitions as seamless as possible.

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Informed Decision Making

With over a decade's worth of experience in medical billing and back-office functions Scribecorp's team is well positioned to offer impactful analysis and advice.

It is our mission to enable our clients to succeed through the efficient use of skilled resources, improved business practices, and advancements in technology. In today's medical environment of growing costs and declining reimbursements it is more crucial than ever to allocate resources as efficiently as possible; we aim to help our clients do just that.

​Our view is that no two medical practices are alike and therefore we strive to understand our clients unique business practices before making any recommendations. To understand the intricacies of how an office operates we initiate a process to gather all possible information at the outset.  Pairing that information with our experience we are able to present to our clients thoughtful options generated and supported by a documented review of their unique environment.

​Once an informed decision has been made and plan forward has been identified our team takes action to ensure a near seamless integration of services.  Whether the client has decided to pursue one service or many services all of our professionals have experience making these types of transitions and take pride providing outstanding customer services and support.